Your Account

Welcome to HCA’s brand new HUB.

As most of you will be aware, there have been lots of changes recently about how we look after your information and these changes, amongst other things, have prompted us improve our system for this.

This site allows you to view/manage the data that we hold about you as a volunteer at our theatre. It will be used to issue your lanyards, store your training information and give you the opportunity to share your thoughts and feedback with us. Whilst this is still a working progress at the moment, our hope is that the HUB will develop overtime and become the place for you to go to for information about our theatre. Whether you are looking for policies, department information, volunteering opportunities or audition notices The HUB will have everything you need to get the most out of volunteering with HCA.

We value you comments and feedback so if you think that there is anything missing from this site please get in touch with us at

If you would like to submit a post to the HCA HUB, please click here.

Your Latest News & Updates

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  • Safeguarding
  • Trustees

New Orchestra Pit Cover Info

The new pit covers are now fitted. One has had to be modified by having the frame cut and rewelded 15 mm narrower by a local fabricator and the board cut a corresponding amount. We have marked each rostra underneath with its position ie outer SL, mid SL, inner SL, Inner SR, mid SR, outer SR. They should fit in […]

Front of House meeting 10th September 7.30pm Auditorium

The Front of House team welcome volunteers old and new to their annual get together in the theatre auditorium on Tuesday 10th September at 7.30pm. This will be a useful insight for the 2019/20 season and a chance to meet the FOH team.

QUIZ NIGHT Saturday 31st August

Don’t forget there is a quiz night on Saturday at the Spotlight bar from 7.30pm. All welcome, no booking required. Comer and join in the fun!

Trustee Meeting Notes – August 2019

PCI COMPLIANCE Work has been on-going to ensure that card sales from the box office and bar are PCI compliant ensuring the security of card transactions. PCI Policy is currently being produced. ONLINE BOX OFFICE PROCESSING FEE It was agreed after financial review that internet transactions would incur a 50p per ticket processing fee to cover some of the online […]

Rear Car Park Barrier

This is currently not working for entry via key card. Access to the car park can be made via the Stockwell Head entrance. The problem has been identified and our Contractors are sourcing a replacement so hopefully this will be resolved prior to the commencement of the new season.

Disabled Car Park Space – Line Marking

Just to let you know that on Thursday 29th August the disabled spaces in the rear car park are being re-marked. Please do not park in the rear car park during the day. The disabled spaces are being made permanent blue badge spaces to ensure that our registered disabled patrons have priority for the limited parking we offer. Many thanks […]

Bar Volunteer Meeting 28th August – All Welcome!

Don’t forget that the annual get together for all Bar volunteers is on Wednesday 28th August, 7.30pm. We welcome volunteers old and new to come and join in a social get together, learn what has been going on and refresh any training. We look forward to seeing you there!

IT Issues

Since the end of July there have been IT issurres surrounding the internet and network within the theatre. This was initially caused by the failure of a Firewall, causing internet access to cease. The IT team have worked to get the box office up and running and are working with the Trustees on solutions to create a more stable infrastructure […]

Guidance for HCA Volunteer Managers

If you have any immediate concerns about your own, or someone else’s safety or wellbeing – please speak to a Trustee (purple lanyard) or the Safeguarding Team (blue lanyard) without delay. In the event of a fire: In the event of an evacuation, you should lead the team you are responsible for to the fire assembly point without delay. Conduct […]

HCA Safeguarding and Child Protection Policy

POLICY AUDIT TRAIL RECORD Policy last updated  – August 2018 Next policy review – August 2019 Policy Adoption History Policy originally agreed by LCC – 24th June 2014 Policy approved by trustees – 6th October 2015 Final update – February 2016 Policy updated  – September 2016 Policy Amendment History Policy amended – Safeguarding Team Updates – March 2018 Policy Updated […]

If you would like to submit a post to the HCA HUB, please click here.